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We know that life can get in the way sometimes and we totally understand if your schedule changes, all we ask is a 

full 24 hour cancellation notice before the scheduled appointment, via phone call. Less then 24 hour notice

may result in cancellation charge (50% of service cost). 

Please don't NO-SHOW us, we try to accommodate all our existing and new clients

and would appreciate the heads up. Colour corrections and extensions require a 50% non-refundable service deposit at 

the time of booking.The deposit will be credited toward your final total. 

Please note that while the booking system does confirm and remind you of your appointment, it is the ultimate responsibility of the client to keep track of their appointment.

Not receiving a reminder email is not a valid reason for missing an appointment. 

Please call the studio if last minute issues arise. Thank you!